Graham and Chris had been long serving customers of Dugdales and had various aerial and SKY work done over the years. After reading an article explaining how Dugdales were helping people to make the most out of their technology they decided to book an appointment at Dugdales ‘Connected SMART Home’ showroom to see what they can do.
Chris wanted to get an IPad but wanted some help making the most out of it, they had an old 40” Plasma television with a SKY+ HD box, but weren’t making the most out of their SKY subscription and because the TV was quite old, they couldn’t see a big difference in picture quality between High Definition and non High Definition.
Chris and Graham had poor wifi in part of their house and on order for them to use newer technology, we had to improve this.
We installed a device for Graham and Chris so they could easily convert their CD’s and DVD’s, which once done, they can access via their new Samsung SMART TV (that we supplied and installed) and Ipad.
The device converts the CD’s to a lossless format so that they don’t lose any of their quality and also acts as a storage device where photos and videos can be stored and accessed easily by the couples different SMART devices.
In order for Graham to make the most out of his music collection, we attached a Sonos device to his existing Bose systems that enables him to create playlists, listen to different music and all with a touch of a button on his SMART phone.
Graham loves music, but the Bose system he already had, although the speaker quality was good, the actually functionality of the system wasn’t. Graham had hundreds of CD’s, a substantial DVD collection and they also subscribed to Film Four as they both liked watching movies.
Over a number of post install visits, we helped both Graham and Chris make the most out of the equipment we installed. This involved both practical demonstrations, but because Chris took responsibility for their home media, we created a series of documents showing Chris how to organise and save their family pictures and videos.
Graham was so impressed with the improved sound quality and functionality of the Sonos unit we supplied a new ‘Play 5’ music speaker in another part of the house and they have recommended Dugdales to several of their friends.